Relaxation
Re-defined
At Onsen we are very proud of the boutique retreat and day spa experience that we provide. Boasting a range of idyllic cedar-lined hot pools overlooking the Shotover River, and a newly expanded day spa facility with exclusive use hot tubs, the relaxation and pampering on offer here is second to none in the region, as endorsed by recent win in the 2023 World Luxury Spa Awards and our partnership with Tourism New Zealand.
Our ExperiencesOur natural setting is matched by the pure water captured on its endless journey between the sky and earth to continually fill and refresh the pools.
The poolsthe ultimate
In Relaxation
At Onsen we offer a range of options to suit all your relaxation needs. In addition to the exclusive use cedar hot tubs with breathtaking views that we are world renowned for, Onsen is also home to a tranquil day spa with high quality therapists delivering an extensive range of face and body treatments for women and men.
Our Experiences
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Our Spa Treatments
1 Hour treatments
Aotearoa Escape
30-minute back exfoliation & 30-minute Manuka Honey facial
Indulge in the best of New Zealand’s natural beauty. Begin with a 30-minute back scrub using the renowned Rotorua Thermal Mud Scrub to exfoliate and nourish your skin. The skin is then hydrated using Manuka Honey body butter, enhancing the skin’s elasticity, cell regeneration and promotes healing. Concluding with a facial using luxurious Manuka Honey products, leaving your skin feeling hydrated, radiant and restored.
Ultimate Relaxation Experience – $255pp
Serenity Soak – $275pp
*Contains nuts*
*Not suitable for pregnancy*
Onsen Revival
Full-body deep tissue massage
Soothe your muscles with a 60-minute full-body deep tissue massage. Using natural New Zealand products to relax muscles after skiing or exploring our incredible mountains. This treatment relieves tension and realigns muscle tissue through slow, firm strokes. Perfect for mild aches, lower back tightness, and sore shoulders.
Ultimate Relaxation Experience – $270pp
Serenity Soak – $290pp
*Not suitable for pregnancy*
Paradise Bespoke Massage
Full-body relaxation massage
This traditional relaxation massage is ideal for both stress relief and relaxation. The full-body massage uses Pure Fiji’s cold-pressed nut oils infused with tropical flowers to relieve stress, calm the nervous system, improve blood circulation, and promote overall well-being.
Ultimate Relaxation Experience – $260pp
Serenity Soak – $280pp
*Contains nuts – nut-free option available*
*Only suitable for second and third trimesters of pregnancy*
Hanakasumi by Sothys
Enzymatic full-body exfoliation, foot massage, & Shea butter hydration
Experience indulgent well-being with this unique Japanese-inspired ritual.
This full-body treatment begins with an enzymatic exfoliation using warm cherry blossom rice powder, enhanced by the use of exfoliating gloves to effectively remove dead skin cells and reveal radiant, refreshed skin. Followed by a stimulating foot massage. The experience concludes with a deeply hydrating application of shea butter, leaving your skin velvety smooth, rejuvenated, and beautifully nourished.
Ultimate Relaxation Experience – $285pp
Serenity Soak – $305pp
*Contains nuts*
*Not suitable for pregnancy*
Seasonal Care Facial by Sothys
Facial tailored to the season
An original Sothys concept, this facial adapts to your skin’s needs with botanicals and nutrients tailored to each season.
It delivers a dose of oxygen combined with a mineral complex to boost the skin’s defense system in winter and a cocktail of vitamins to revitalize the skin in summer.
The Seasonal Facial ingredient theme changes every summer and winter, ensuring no two editions are ever the same.
Ultimate Relaxation Experience – $260pp
Serenity Soak – $280pp
*Contains nuts – nut-free option available*
*Suitable for all trimesters of pregnancy*
Organics Radiance Treatment by Sothys
30-minute back massage & 30-minute Organics facial
Reconnect with nature through this revitalizing treatment featuring certified organic products from Sothys. Begin with a 30-minute back massage to release tension and promote relaxation, followed by a 30-minute express facial designed to awaken the skin and restore its natural glow. Perfect for those seeking a harmonious balance of relaxation and radiance, using the finest organic skincare.
Ultimate Relaxation Experience – $275pp
Serenity Soak – $295pp
*Contains nuts – nut-free option available*
*Only suitable for second and third trimesters of pregnancy*
1.5 Hour treatments
Aotearoa Oasis
60-minute back treatment, followed by a back massage & 30-minute Manuka Honey facial
Discover the best of New Zealand with this indulgent ritual.
Begin with a 60-minute back treatment that includes exfoliation with Rotorua Thermal Mud Scrub, followed by a purifying mud mask enriched with Manuka Honey. Rich in minerals, this mask draws out impurities and excess oils, leaving your skin deeply cleansed, hydrated, and soothed, continue with a soothing back massage using Kawakawa balm, known for its ultra-hydrating, anti-inflammatory, and skin-repairing properties. Conclude the ritual with a 30-minute Manuka Honey facial, offering deep hydration and a radiant glow; perfect for dry or sensitive skin.
Ultimate Relaxation Experience – $330pp
*Contains nuts*
*Not suitable for pregnancy*
*Ultimate Relaxation Experience Only*
Onsen Revival 90
75-minute full-body deep tissue massage with 15-minute silicone cupping or hot stones back massage
Soothe tired muscles with a 75-minute full-body deep tissue massage using natural New Zealand products. This treatment relieves tension, reduces soreness, and realigns muscle tissue with slow, firm strokes. Your experience includes your choice of a 15-minute back-focused treatment;
Silicone cupping to improve circulation, detoxification and release muscle tightness or,
Hot stones to ease soreness and enhance blood flow.
Perfect after skiing or mountain adventures, for those with lower back tension, and sore shoulders.
Ultimate Relaxation Experience – $350pp
*Not suitable for pregnancy*
*Ultimate Relaxation Experience Only*
Pure Fiji Hot Stone Massage
75-minute hot stone massage & 15-minute Gua Sha face massage
Release tension, restore balance and increase positive energy flow with this deeply relaxing massage using warmed stones and tropical flower-infused Pure Fiji oils. Stones are strategically placed on pressure points and combined with a therapeutic massage technique, eases sore muscles and improves circulation. This soothing heat therapy promotes a sense of harmony, balance and peace. The experience concludes with a 15-minute face massage, using a Gua-Sha which encourages lymphatic drainage, reduces stress, and tightens the skin.
Ultimate Relaxation Experience – $335pp
*Contains nuts – nut-free option available*
*Not suitable for pregnancy*
*Ultimate Relaxation Experience Only*
Seasonal Treatments by Sothys 90
45-minute full-body massage & 45-minute facial tailored to the season
Experience unparalleled luxury with this massage and facial combination. The treatment commences with a 45-minute full-body massage to melt away tension, followed by a 45-minute Seasonal Care facial. As your skin changes with the seasons, this treatment uses specific ingredients tailored to each season, giving your skin exactly what it needs. The Seasonal Facial ingredient theme changes every summer and winter, so no two editions are ever the same.
Ultimate Relaxation Experience – $340pp
*Contains nuts – nut-free option available*
*Only suitable for second and third trimesters of pregnancy*
*Ultimate Relaxation Experience Only*
2 hour treatments
Aotearoa Journey
30-minute back scrub & mask, 45-minute full-body massage, & 45-minute Manuka Honey facial
Experience the best of New Zealand in this luxurious, restorative journey. Begin with a 30-minute back exfoliation using Rotorua Thermal Mud Scrub, followed by a purifying mud mask enriched with Manuka Honey to deeply cleanse and nourish the skin.
Enjoy a 45-minute full-body massage with Kawakawa balm; ultra-hydrating and rich in bio-actives to reduce inflammation and support skin repair.
Your journey concludes with a 45-minute rejuvenating facial using Manuka Honey products to smooth, hydrate, and restore your skin’s natural glow.
Ultimate Relaxation Experience – $390pp
Serenity Soak – $410pp
*Contains nuts*
*Not suitable for pregnancy*
Ultimate Paradise Hot Stone Experience
75-minute full-body hot stone massage & 45-minute hydrating facial with Gua-Sha face massage
Escape into total relaxation with this two-hour indulgence. Begin with a 75-minute full-body hot stone massage using warmed stones and tropical flower–infused Pure Fiji oils to melt away muscle tension, improve circulation, and restore inner balance.
The experience continues with a 45-minute hydrating facial using Pure Fiji’s botanical skincare, designed to nourish, soften, and deeply moisturize the skin. A Gua Sha face massage enhances lymphatic flow, reduces tension, and promotes a lifted, radiant complexion.
Ultimate Relaxation Experience – $400pp
Serenity Soak – $420pp
*Contains nuts – nut-free option available*
*Not suitable for pregnancy*
Seasonal Treatments by Sothys 120
60-minute full-body massage & 60-minute facial tailored to the season
Experience unparalleled luxury with this massage and facial experience. The treatment combines a 60-minute full-body massage to melt away tension and a 60-minute Seasonal Care facial. As your skin changes with the seasons, this treatment uses specific ingredients tailored to each season, giving your skin exactly what it needs. The Seasonal Facial ingredient theme changes every summer and winter, meaning no two editions are ever the same.
Ultimate Relaxation Experience – $420pp
Serenity Soak – $440pp
*Contains nuts – nut-free option available*
*Only suitable for second and third trimesters of pregnancy*
1 Hour treatments
Aotearoa Escape
30-minute back exfoliation & 30-minute Manuka Honey facial
Indulge in the best of New Zealand’s natural beauty. Begin with a 30-minute back scrub using the renowned Rotorua Thermal Mud Scrub to exfoliate and nourish your skin. The skin is then hydrated using Manuka Honey body butter, enhancing the skin’s elasticity, cell regeneration and promotes healing. Concluding with a facial using luxurious Manuka Honey products, leaving your skin feeling hydrated, radiant and restored.
Ultimate Relaxation Experience – $255pp
Serenity Soak – $275pp
*Contains nuts*
*Not suitable for pregnancy*
Onsen Revival
Full-body deep tissue massage
Soothe your muscles with a 60-minute full-body deep tissue massage. Using natural New Zealand products to relax muscles after skiing or exploring our incredible mountains. This treatment relieves tension and realigns muscle tissue through slow, firm strokes. Perfect for mild aches, lower back tightness, and sore shoulders.
Ultimate Relaxation Experience – $270pp
Serenity Soak – $290pp
*Not suitable for pregnancy*
Paradise Bespoke Massage
Full-body relaxation massage
This traditional relaxation massage is ideal for both stress relief and relaxation. The full-body massage uses Pure Fiji’s cold-pressed nut oils infused with tropical flowers to relieve stress, calm the nervous system, improve blood circulation, and promote overall well-being.
Ultimate Relaxation Experience – $260pp
Serenity Soak – $280pp
*Contains nuts – nut-free option available*
*Only suitable for second and third trimesters of pregnancy*
Hanakasumi by Sothys
Enzymatic full-body exfoliation, foot massage, & Shea butter hydration
Experience indulgent well-being with this unique Japanese-inspired ritual.
This full-body treatment begins with an enzymatic exfoliation using warm cherry blossom rice powder, enhanced by the use of exfoliating gloves to effectively remove dead skin cells and reveal radiant, refreshed skin. Followed by a stimulating foot massage. The experience concludes with a deeply hydrating application of shea butter, leaving your skin velvety smooth, rejuvenated, and beautifully nourished.
Ultimate Relaxation Experience – $285pp
Serenity Soak – $305pp
*Contains nuts*
*Not suitable for pregnancy*
Seasonal Care Facial by Sothys
Facial tailored to the season
An original Sothys concept, this facial adapts to your skin’s needs with botanicals and nutrients tailored to each season.
It delivers a dose of oxygen combined with a mineral complex to boost the skin’s defense system in winter and a cocktail of vitamins to revitalize the skin in summer.
The Seasonal Facial ingredient theme changes every summer and winter, ensuring no two editions are ever the same.
Ultimate Relaxation Experience – $260pp
Serenity Soak – $280pp
*Contains nuts – nut-free option available*
*Suitable for all trimesters of pregnancy*
Organics Radiance Treatment by Sothys
30-minute back massage & 30-minute Organics facial
Reconnect with nature through this revitalizing treatment featuring certified organic products from Sothys. Begin with a 30-minute back massage to release tension and promote relaxation, followed by a 30-minute express facial designed to awaken the skin and restore its natural glow. Perfect for those seeking a harmonious balance of relaxation and radiance, using the finest organic skincare.
Ultimate Relaxation Experience – $275pp
Serenity Soak – $295pp
*Contains nuts – nut-free option available*
*Only suitable for second and third trimesters of pregnancy*
1.5 Hour treatments
Aotearoa Oasis
60-minute back treatment, followed by a back massage & 30-minute Manuka Honey facial
Discover the best of New Zealand with this indulgent ritual.
Begin with a 60-minute back treatment that includes exfoliation with Rotorua Thermal Mud Scrub, followed by a purifying mud mask enriched with Manuka Honey. Rich in minerals, this mask draws out impurities and excess oils, leaving your skin deeply cleansed, hydrated, and soothed, continue with a soothing back massage using Kawakawa balm, known for its ultra-hydrating, anti-inflammatory, and skin-repairing properties. Conclude the ritual with a 30-minute Manuka Honey facial, offering deep hydration and a radiant glow; perfect for dry or sensitive skin.
Ultimate Relaxation Experience – $330pp
*Contains nuts*
*Not suitable for pregnancy*
*Ultimate Relaxation Experience Only*
Onsen Revival 90
75-minute full-body deep tissue massage with 15-minute silicone cupping or hot stones back massage
Soothe tired muscles with a 75-minute full-body deep tissue massage using natural New Zealand products. This treatment relieves tension, reduces soreness, and realigns muscle tissue with slow, firm strokes. Your experience includes your choice of a 15-minute back-focused treatment;
Silicone cupping to improve circulation, detoxification and release muscle tightness or,
Hot stones to ease soreness and enhance blood flow.
Perfect after skiing or mountain adventures, for those with lower back tension, and sore shoulders.
Ultimate Relaxation Experience – $350pp
*Not suitable for pregnancy*
*Ultimate Relaxation Experience Only*
Pure Fiji Hot Stone Massage
75-minute hot stone massage & 15-minute Gua Sha face massage
Release tension, restore balance and increase positive energy flow with this deeply relaxing massage using warmed stones and tropical flower-infused Pure Fiji oils. Stones are strategically placed on pressure points and combined with a therapeutic massage technique, eases sore muscles and improves circulation. This soothing heat therapy promotes a sense of harmony, balance and peace. The experience concludes with a 15-minute face massage, using a Gua-Sha which encourages lymphatic drainage, reduces stress, and tightens the skin.
Ultimate Relaxation Experience – $335pp
*Contains nuts – nut-free option available*
*Not suitable for pregnancy*
*Ultimate Relaxation Experience Only*
Seasonal Treatments by Sothys 90
45-minute full-body massage & 45-minute facial tailored to the season
Experience unparalleled luxury with this massage and facial combination. The treatment commences with a 45-minute full-body massage to melt away tension, followed by a 45-minute Seasonal Care facial. As your skin changes with the seasons, this treatment uses specific ingredients tailored to each season, giving your skin exactly what it needs. The Seasonal Facial ingredient theme changes every summer and winter, so no two editions are ever the same.
Ultimate Relaxation Experience – $340pp
*Contains nuts – nut-free option available*
*Only suitable for second and third trimesters of pregnancy*
*Ultimate Relaxation Experience Only*
2 hour treatments
Aotearoa Journey
30-minute back scrub & mask, 45-minute full-body massage, & 45-minute Manuka Honey facial
Experience the best of New Zealand in this luxurious, restorative journey. Begin with a 30-minute back exfoliation using Rotorua Thermal Mud Scrub, followed by a purifying mud mask enriched with Manuka Honey to deeply cleanse and nourish the skin.
Enjoy a 45-minute full-body massage with Kawakawa balm; ultra-hydrating and rich in bio-actives to reduce inflammation and support skin repair.
Your journey concludes with a 45-minute rejuvenating facial using Manuka Honey products to smooth, hydrate, and restore your skin’s natural glow.
Ultimate Relaxation Experience – $390pp
Serenity Soak – $410pp
*Contains nuts*
*Not suitable for pregnancy*
Ultimate Paradise Hot Stone Experience
75-minute full-body hot stone massage & 45-minute hydrating facial with Gua-Sha face massage
Escape into total relaxation with this two-hour indulgence. Begin with a 75-minute full-body hot stone massage using warmed stones and tropical flower–infused Pure Fiji oils to melt away muscle tension, improve circulation, and restore inner balance.
The experience continues with a 45-minute hydrating facial using Pure Fiji’s botanical skincare, designed to nourish, soften, and deeply moisturize the skin. A Gua Sha face massage enhances lymphatic flow, reduces tension, and promotes a lifted, radiant complexion.
Ultimate Relaxation Experience – $400pp
Serenity Soak – $420pp
*Contains nuts – nut-free option available*
*Not suitable for pregnancy*
Seasonal Treatments by Sothys 120
60-minute full-body massage & 60-minute facial tailored to the season
Experience unparalleled luxury with this massage and facial experience. The treatment combines a 60-minute full-body massage to melt away tension and a 60-minute Seasonal Care facial. As your skin changes with the seasons, this treatment uses specific ingredients tailored to each season, giving your skin exactly what it needs. The Seasonal Facial ingredient theme changes every summer and winter, meaning no two editions are ever the same.
Ultimate Relaxation Experience – $420pp
Serenity Soak – $440pp
*Contains nuts – nut-free option available*
*Only suitable for second and third trimesters of pregnancy*